ICF Ironworks is different. We understand that technology alone doesn’t fix problems or accomplish business objectives. So we give our clients a real partner, not a sales pitch. We’re large enough to have expert knowledge and experience, yet small enough to be flexible, agile and responsive. No matter the size of your organization – or business challenge – we’ll provide unbiased consultation and solutions to fit your needs.

Strategy and Program Management

We provide clients an unbiased approach to defining, developing and implementing solutions to meet their business needs. Our Strategy and Program Management services include the following:

• Technology Strategy
• Program Management
• Critical Project Recovery
• Technology Selection
• Business Process Improvement

Content Management

Your business has requirements that go beyond serving content to your Web site. We can help you select the right content management software to support your content management strategy. Our Content Management services include the following:

• Strategy and Analysis
• Implementation Services

Enterprise Portal

Whether you need to aggregate information, collaborate with partners or integrate your applications, portals make it happen. We know how portals impact an entire organization. Our Enterprise Portal services include the following:

• Strategy and Analysis
• Cost Effective Solutions
• Architecture and Systems Design
• Program Management and Customer Advocacy
• User Experience Design and Testing
• Performance Tuning
• Full Portal Implementation

Web Design and Usability

Businesses often underestimate how much user experience affects their bottom line. We will make sure that what is on your Web site, how it looks and how it functions matches your business goals. Our Web Design and Usability services include the following:

• Web Strategy
• Web Design and Development
• Usability Testing
• Search Engine Marketing and Optimization

Mobile Applications

We’re here to help your organization take advantage of the many emerging mobile opportunities. The mobile Web is rapidly becoming the dominant resource that users rely on to consume content and make purchases. Our Mobile Applications services include the following:

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Social Media

Content fused with technology will help your organization create meaningful connections with your audience. It is no longer a question of whether or not to use social media.  It is a question of how best to use it successfully. We provide the following Social Media services:

• Social Media Strategy
• Tool Selection
• Solution Implementation
• Social Media Monitoring & Management (Maintenance)

Business Intelligence

Everyday, organizations must make decisions around what they know about their markets, customers, products, services, suppliers and the competition. Business Intelligence allows these decisions to be based on fact, not on feel. Our Business Intelligence services include the following:

• Strategy and Analysis
• Technology Selection
• Business Scorecards
• Data Warehouse and Data Mart Implementation
• Enterprise Reporting

Service-Oriented Architecture

We’ll look across your enterprise and find ways for Web services to increase your ability to share and obtain data between your critical applications. Outside your organization, service-oriented architectures are a cost-effective way to connect to your online partners without having to build multiple applications or interfaces. Our Service-Oriented Architecture services include the following:

• SOA readiness assessments
• Business process and SOA alignment
• Architecture review, planning, and design
• Technology evaluation, selection, and implementation
• Standards & Methodologies evaluation, selection, and implementation
• Solutions Development and Delivery
• Personal skills assessment, transformation planning, and mentoring
• Program and Project Management
• Governance

Application Maintenance Outsourcing

We employ the best practices of change management – coupled with processes from release and deployment management – to maintain numerous Web sites and applications. Our Application Maintenance Outsourcing services include the following:

• Debugging and Enhancing Applications
• Enterprise Change Management and Issue Tracking
• Release and Deployment Management
• Hosting Coordination and Management

 

Information Assurance

We understand that managing risk typically does not contribute to your bottom line, but it certainly enables it. Organizations today face unprecedented expectations to manage risk, driven by demands from government mandates, internal policy, and by shareholder, customer, and industry expectations.

• Enterprise Security Assessment and Strategy
• Risk Assessments/Business Impact Analysis
• Disaster Recovery/Business Continuity
• Internal Controls Assessment and Optimization
• Compliance Strategy and Readiness
• Assurance Solutions
• Web Technology Governance
• Website/Application Threat Modeling and Security Assessments
• Identity Management

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Open Source

We have successfully deployed hundreds of open source solutions for companies in diverse industries and serving a wide variety of business needs. Our Open Source services include:

• Comprehensive IT strategy and roadmaps
• Architecture consulting
• Proof of concept
• Total Cost of Ownership (TCO) determination
• Application design and development
• Systems integration
• Cloud deployment
• Ongoing support and maintenance

Cloud Computing

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