Now when sales teammates access CRM to update their sales activities, they view the portal within either the context of the web-based CRM application or Outlook so it is always right at their fingertips. The Sales Portal has provided the sales team with the ability to:
- View personalized web parts displaying their sales rankings and sales performance across multiple parameters informing them at a glance how they stack up against the rest of the sales team
- Access to colorful graphs and charts that give the sales teammate an overall picture of their potential sales opportunities and those accounts that need additional attention
- Find the most recently updated presentations, collateral materials, reports and sales sheets organized by service and solution or document type for sales calls to healthcare providers
- Search across not only the Sales Portal, but other important Owens & Minor resources by keyword, document type or service
- Obtain important product updates regarding pricing, backorders and new releases in an easy-to-read, archived and searchable format via custom Newsletter functionality
The Sales Portal allows Owens & Minor’s sales team to increase productivity by eliminating wasted time searching multiple locations for the important data and collateral they need and lets them focus on selling.
At launch, a survey was included on the home page of the Sales Portal. Below are sample responses from Owens & Minor’s sales team when asked what area of the portal they found most helpful:
“It's difficult to pick just one area. Having all of these in one central area to quickly obtain information will be so convenient.”
“I really liked the Rankings and My Accounts Dashboard. That is extremely helpful!”