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Case Studies

 A National Retailer

Our client is one of the fastest growing discount store chains in the United States. Their first store opened in 1959. Refinements have been made through the years, but they never lost sight of the original concept or the Company's direction.


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Client: A National Retailer
Technology:
Industry: Retail & Distribution
Service: Enterprise Portal


The Challenge
Our client needed a technical infrastructure to support its Store of the Future initiative.  The Store of the Future initiative will position them for future growth, enable the company to remain efficient and competitive, improve the use of store labor by providing operations with better ways to manage the stores, and provide information to be evaluated to increase efficiencies across the organization.  They needed a partner to assess and model an enterprise portal solution, evaluate and select a portal vendor and implement the initial portal architecture and functionality.


The Solution
We used our Enterprise Assessment and Solution Modeling (EASM) Methodology to identify three enterprise portal architectural options based on their specific business, operational and technical needs.  This assessment delivered critical strategic information which made it possible for Ironworks to effectively evaluate and select possible portal vendors.  Ironworks compiled a short list and executed a formal request for proposal and proof of concept for each vendor’s portal solution.  Additionally, we defined the evaluation criteria and provided management and oversight of all vendor responses.  Once the vendor was selected we were able to begin the implementation of Release 1.


The Results
A final vendor was selected and Release 1 was designed, developed and deployed leveraging the BEA Weblogic Portal.  Because we use integrated teams of strategy, technology and design, the portal aligns with the Store of the Future business objectives, will scale to support future initiatives and is easy for all the end users to navigate.  Already our client is able to accomplish the following:

  • Deliver timely, actionable information to the appropriate personnel.
  • Provide a single location for associates to receive information.
  • Provide an effective method of communication between the corporate office and the stores.
  • Use their employees' time more wisely through automation of manual tasks.
  • Increased compliance to store operation standards
  • Easy access to performance metrics.

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